Terms of Service

    TOS: Acceptance of Terms
    By purchasing your personalized book from Heart Surprise LLC, you agree to these Terms of Service.

    Product Creation
    Our product is produced using a combination of custom AI-generated content and human oversight. Please note that the final product is influenced by this technology.

    Eligibility
    There are no age restrictions or requirements for purchasing or using our product.

    Prohibited Content
    Requests for any sexually explicit or hate content are strictly prohibited. If such content is requested, it will not be provided, and no refunds will be issued.

    Customization & Accuracy
    We strive to incorporate every detail you provide and ensure that all illustrations reflect your specified characters and settings. However, due to the inherent limitations of even the most refined AI image prompts, minor discrepancies may occur. By purchasing, you acknowledge and accept these potential variations.

    Intellectual Property
    All rights, including copyrights over the stories, illustrations, and any other content produced by Heart Surprise LLC, are owned exclusively by Heart Surprise LLC. No ownership rights are transferred to the customer.

    Marketing and Promotional Use
    By purchasing and using our products, you acknowledge and agree that all content produced—including stories, illustrations, and designs—is the exclusive property of Heart Surprise LLC. Additionally, you grant Heart Surprise LLC a perpetual, royalty-free license to use, reproduce, modify, display, and distribute any content created as part of your order for marketing, promotional, and advertising purposes across any medium. No additional compensation will be provided for such use.

    Final Sale
    All sales are final. No refunds will be issued under any circumstance.

    Liability & Disclaimers
    Heart Surprise LLC is not liable for any discrepancies between your input and the final product that arise from the limitations of AI-generated content. By purchasing, you accept these limitations and agree to hold us harmless from any related claims.

    Unintended Offensiveness Disclaimer
    While Heart Surprise LLC employs a combination of advanced AI technologies and human oversight to ensure the quality and appropriateness of the generated content, the inherent variability of AI systems means that there is a small risk that content deemed offensive by some may inadvertently be included. By purchasing our product, you acknowledge and accept that:

    • Content Variability: Minor discrepancies or unintended content may occur due to the limitations of AI-generated outputs, even after human review.
    • Non-Liability: Heart Surprise LLC shall not be held liable for any offense, harm, or dissatisfaction resulting from such inadvertent content. You agree to hold Heart Surprise LLC harmless against any claims arising from content that, despite our best efforts, slips past our review process.
    • Feedback and Resolution: While we welcome feedback and will review any concerns regarding potentially offensive content, such feedback does not entitle the customer to a refund or modification of the final product unless a material defect is identified as per our existing terms.

    Modifications
    We reserve the right to modify these Terms of Service at any time. Continued use of our services after any such changes constitutes acceptance of the updated terms.

    Governing Law & Dispute Resolution
    These Terms of Service are governed by the laws of Indiana, USA. Any disputes arising from these terms shall be resolved under the jurisdiction of Indiana courts.

    Data Privacy
    Your personal data is private, protected, and will never be shared with third parties without your explicit consent.